Grace Queens - Product Details We sent more than 26,994 packages this year ✈️ Free Shipping Now For Over US$49.99 × GRACE QUEENS FASHION WORLD My Wishlist Sign in or Create an Account Shopping Cart / $0 0 HOME CLOTHING DRESSES JUMPSUITS CONTACT US RETURN IN 30 DAYS FREE SHIPPING ORDER OVER $49 FAST WORLD SHIPPING HOME / DRESSES Dress Chic Floral Print Cotton Maxi Dess V-neck Long Sleeve Tassel Women Dresses 2022 Autumn Bohemia Femme Dresses 36.98 USD Buy Now You Might Also Like: maxi sundresses for women maxi dresses maxi dresses for plus size cute summer dresses fall maxi dresses Customer Reviews SERIOUS WARNING: Custom Dress Catastrophe, Damaged, and Manager Hung Up! 🚨🤬 Please take this as a serious warning before spending your money here. My experience was truly terrible, resulting in absolute frustration and zero resolution after paying a significant amount for a custom dress. The item arrived late and severely damaged, which is why I felt compelled to call customer service immediately. I demanded a refund after being treated so poorly, but I was ignored. The dress was an absolute catastrophe; in my own words and conclusion: "UNPROFESSIONAL…dress arrived 2 days later than promised, stitching was horrible on one side, not to mention there was a whole on the left hip. Called immediately and they suggestd that I find someone to fix it. The manager Jason hung up on me. Called back and his so called whatever did the same.i paid for a custom dress that I have to fix. Never again." I needed accountability and a refund, not suggestions to repair their faulty product myself, and I certainly did not expect a manager to hang up on me. Customer: I am calling back because my issue was not resolved, and frankly, I was just hung up on by your manager, Jason. This custom dress is late, damaged—it has a hole on the left hip—and I was told to find someone to fix it. I want a full refund. CS Rep: I am deeply sorry for the unprofessional behavior you experienced from our team, especially from management. That is completely unacceptable. I also sincerely apologize for the delay and the appalling quality issues you described, particularly since this was a custom piece you paid a premium for. Customer: Apologies don't fix the fact that I paid for a dress I cannot wear and now have to find someone to repair myself. The stitching is horrible, and there's a literal hole. If you beloved this article and you also would like to be given more info relating to https://www.gracequeens.com i implore you to visit our own web-page. I need confirmation right now that I am getting a full refund for this defective item. CS Rep: I understand your frustration entirely. Given the extent of the damage and the previous issues with communication, I am escalating this immediately to our Refund Approvals team right now. We need to process an exception due to the quality failure. Please allow me five minutes to get an immediate approval, as what you received is clearly not up to standard. Customer: I expect a confirmation email within the hour. I paid for a custom dress that arrived ruined and late. This is the last time I will be dealing with this. CS Rep: I have filed the urgent request. I will personally monitor this and will call you back within the hour to confirm the full refund is processing. Again, please accept our deepest apologies for the completely negative experience you have endured. The reason I left this review on the website is to hopefully prevent others from falling into the same trap. From Nightmare to Dream: the company Sets the Standard for Service and Quality! ✨👑 That incredible feeling of effortless style and absolute comfort? It all comes down to finding that perfect piece. If you're ready to capture that same blend of vintage charm and modern grace that made my day, you absolutely need to see this dress. This is the exact piece that inspired my whole look. Get ready to elevate your autumn wardrobe with this stunning Chic Floral Cotton Maxi Dress

. Trust me, it’s a wardrobe game-changer. I am still haunted by my last online purchase. Paying a significant amount for a custom dress, only for it to arrive two days late, severely damaged, and with horrible stitching and a literal hole on the hip was horrifying 😤. When I called customer service, the manager actually hung up on me and told me to fix their faulty product myself. Accountability? Zero. Resolution? Also zero. It was an absolutely unprofessional catastrophe 😭. After that nightmare, I swore off custom online clothing. But I needed a new look, and I decided to search for reliable, ready-to-wear pieces instead. I needed a site that prioritized the customer, not one that treated them like an inconvenience 🤔. That’s when I stumbled upon the company. The difference in experience was immediate. Just like one reviewer mentioned: "This was my second time shopping at the company. I had an event this Sunday, so I placed an express order on Tuesday… the company responded promptly, refunded my express shipping fee without hesitation, and provided a helpful solution during a really stressful time. Later that day, I visited the store in person… Ms. Shantel was amazing—she helped me find the exact dress in my size. She was incredibly patient, kind, and supportive. Honestly, I was so stressed on my way there, but her warm attitude truly brightened my day." The reputation for excellent customer care is well-deserved. My purchase arrived quickly, and the quality was far superior to anything I had previously bought online. They offer such great value, from stunning midi dresses to beautiful accessories. The site is easy to navigate, and knowing that their customer service team is competent and genuinely helpful makes all the difference. I absolutely love the design and will definitely be coming back again! ✨😃 © 2025 the company. All Rights Reserved.